Privacy policy
Effective November 9, 2026
This policy explains what personal information Bubble House LLC ("Bubble House", "we") collects, how we use it, and the choices you have. It covers this website, our shop at 1103 US Hwy 1, Sebastian, FL 32958, our Bubble House ordering app once it is available, and our Facebook and Instagram pages.
This website
You can use this website without giving us any personal information. It has no accounts, no advertising and no tracking cookies. Our hosting provider (GitHub), our font provider (Google Fonts) and Google Maps (the map on our home page and our directions links) receive basic technical information, such as your IP address and browser type, when your browser loads the site, and they handle it under their own privacy policies.
In the shop
Payments are processed by Square. If you join our rewards program, Square keeps your phone number and points balance so you can earn and use rewards. Square's privacy notice applies to the information Square collects.
Our ordering app
When our app is available and you create an account, we collect:
- Your name, phone number and email address, to set up your account, confirm your phone number, and send order updates and receipts.
- Your orders and rewards activity, so you can see past orders, reorder, and earn and use rewards.
- Basic technical information about your device and how the app performs, to fix problems.
Card and Apple Pay payments are processed by Square. We never see or store your full card number.
We text you about your orders, such as when an order is received and when it is ready. We send marketing texts or emails only if you choose to receive them. Reply STOP to any text to stop texts, and use the unsubscribe link in any marketing email.
You can delete your account at any time inside the app. We then delete your account and personal information, except what we must keep for tax, accounting or legal reasons.
Facebook and Instagram
If you comment on our posts or send us a message on Facebook or Instagram, we see what you send and your public profile name, and we may reply. We use software, including AI tools, to help us organize and draft replies; a person at Bubble House approves what we post. Meta's privacy policy also applies on those platforms.
Who we share information with
We share personal information only with service providers that help us run Bubble House, such as Square (payments and rewards), our text message and email providers, our hosting providers, and AI providers that help draft replies. They may use it only to provide their services to us. We do not sell your personal information or share it for advertising.
We may also disclose information if the law requires it, or to protect the safety of our customers, staff or business.
How long we keep it
We keep personal information only as long as we need it for the purposes above or as the law requires, then delete it.
Your choices
You can ask us to show you, correct or delete the personal information we hold about you by emailing contact@ilovebubblehouse.com. We will reply within 30 days.
Children
Our website, app and social pages are not meant for children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, email us and we will delete it.
Security
We use reasonable safeguards to protect personal information, including encrypted connections and limited access. No system is perfectly secure, so we cannot promise that information will never be lost or misused.
Changes to this policy
If we change this policy, we will post the new version here and update the date at the top. If a change materially affects how we use your information, we will tell app users in the app or by email.
Contact us
Bubble House LLC
1103 US Hwy 1, Sebastian, FL 32958
contact@ilovebubblehouse.com